Privacy Policy

Last updated: April 2026  |  Effective: April 2026

Table of Contents

  1. Who We Are
  2. What Data We Collect
  3. NIN, BVN & Identity Data
  4. How We Use Your Data
  5. Who We Share Data With
  6. Data Retention
  7. Security
  8. Your Rights
  9. Cookies
  10. Children's Privacy
  11. Changes to This Policy
  12. Contact Us

EESCREDIT is operated by Life-at-Ease Port-Harcourt Multi-purpose Co-operative Society Limited, a registered cooperative society in Rivers State, Nigeria. We are committed to protecting your personal data and complying with the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation (NDPR).

1. Who We Are

Data Controller: Life-at-Ease Port-Harcourt Multi-purpose Co-operative Society Limited

Trading as: EESCREDIT

Address: 21 Emekuku Street, DLine, Port Harcourt, Rivers State, Nigeria

Email: support@eescredit.com

Platform: https://user.eescredit.com

2. What Data We Collect

2.1 Registration Data

2.2 Identity Verification Data Sensitive

2.3 Financial Data

2.4 Technical Data

2.5 Communications

3. NIN, BVN & Identity Data

We treat NIN and BVN as highly sensitive personal data. They are used solely for identity verification and regulatory compliance — never for marketing, profiling or sale.

3.1 Why We Collect NIN

Your National Identification Number is required under CBN and cooperative regulatory guidelines to verify your identity before you can access transfers, deposits, loan applications and withdrawals. NIN verification is processed through Prembly IdentityPass, a licensed identity verification provider in Nigeria.

3.2 Why We Collect Bank Account Details

Bank account details are collected to verify your identity at KYC Level 2 and to process approved withdrawals to your verified account. Account resolution is performed via Flutterwave's secure API.

3.3 How Identity Data is Protected

3.4 Third-Party Identity Processors

ProviderPurposeData Shared
Prembly IdentityPassNIN verificationNIN, name, date of birth
FlutterwaveBank account resolutionBank account number, bank code

4. How We Use Your Data

PurposeLegal Basis
Create and manage your cooperative accountContract performance
Verify your identity (KYC)Legal obligation / Contract
Process savings, loans, transfers and withdrawalsContract performance
Send SMS and email transaction alertsContract performance
Manage Esusu/Cooperative Rotation group contributionsContract performance
Detect fraud and prevent unauthorised accessLegitimate interest
Comply with regulatory requirementsLegal obligation
Respond to your support enquiriesLegitimate interest
Send service announcements and policy updatesLegitimate interest

We do not use your data for third-party advertising, data brokering or automated profiling that produces legal effects without human review.

5. Who We Share Data With

We share your data only where necessary:

We do not sell, rent or trade your personal data to any third party for their own marketing purposes.

6. Data Retention

7. Security

We implement the following security measures to protect your data:

Despite these measures, no system is 100% secure. If you suspect unauthorised access to your account, contact us immediately at support@eescredit.com.

8. Your Rights

Under the Nigeria Data Protection Act 2023, you have the right to:

To exercise any of these rights, email support@eescredit.com with the subject line "Data Rights Request". We will respond within 30 days.

9. Cookies

Our public website (eescredit.com) uses only essential cookies required for the contact form and session management. We do not use advertising or tracking cookies. See our Cookie Policy for full details.

The member portal (user.eescredit.com) uses session cookies necessary for authentication and security. These are strictly necessary and cannot be disabled without breaking platform functionality.

10. Children's Privacy

EESCREDIT services are not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has registered an account, please contact us immediately and we will delete the account and associated data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify active members via email and post a notice on the platform. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of EESCREDIT services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, data requests or complaints:

If you are not satisfied with our response, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.